Games

Click here for notes on getting Rapture3D working with some OpenAL games.

Free Stuff

Or here for links relating to free software, data and artwork that we've used. There's a free download too...

Troubleshooting

Here are solutions to a few problems we've seen. They often involve changes in the "user" or "advanced" layout programs, one of which should appear on your "Start" menu under "Blue Ripple Sound". Make your changes, press "OK" and restart your game. You should be able to find some help in the same place.

Problem	Solution
No Sound	This happens most often because the sound card isn't working in Windows at all. Try to see if you can make sound come out of your speakers or headphones using the test tone button in the layout program. If you can't get sound here then the problem is probably with your sound card configuration. If you can, the problem is probably with how the game is using OpenAL (see our notes on making games work with Rapture3D).
Clicking, stuttering or "weird reverb"	This can happen if you run Rapture3D at higher quality settings or tighter timings than your hardware or Operating System can cope with. Try clicking on the "Set Defaults" button in the layout program. If this doesn't work, try setting the decoder method to "Basic" or "Panner", try lowering the spatialisation or effects quality settings, or raising the buffer size or buffer count values (a buffer size of 512 and count of 3 will fix most problems). With the advanced version, you can also try turning on the "multi-core decoder" (particularly if you're using a very complex decoder). See the manual (again in the start menu) for more details.
Bioshock stops working	Dan Peacock from Creative Labs spotted a problem which turned out to be caused by an interaction with the FMOD library used by Bioshock v1.1 and the edition of Rapture3D which ships packaged with games. The good folk at Firelight fixed it in just a couple of hours of it being pointed out to them, but obviously that doesn't repair games that are already out there. We're very sorry (particularly as we think Bioshock is great!). Dan suggested a workaround from our side which we've implemented, so if you have this issue and you're using a version of Rapture3D which shipped with a game, you can fix it by uninstalling Rapture3D with Windows Control Panel and installing the current version of the game edition. The "User" and "Advanced" editions available from this site are not affected by this issue.
Instruments too percussive in The Lord Of The Rings Online	This was fixed in Rapture3D version 12.3.29, so if you're using an older version you may wish to update.

If you're a bit more technical, it's often useful to look at the logs that are available through the layout programs. These will generally tell you when Rapture3D was used and let you know about any issues it has run into.

Contact Us

If you couldn't find a solution to your problem above, please drop us a line at support@blueripplesound.com.